FAQ

How can I help Detour donate?

  • When you make a purchase with Detour, you have the option to name a charity you would like us to donate to.
  • 10% of your net purchase total will be donated to the charity of your choice.
  • You can choose a charity, organization, specific group or foundation. Just tell us the name and we will find it!
  • If we have any trouble finding the charity you named we will contact you for more details.
  • You do not have to name a charity at checkout, our give back program is completely optional.
  • If you'd like additional information or have questions regarding our give back program, please contact us directly at DetourClothingBrand@gmail.com.

 

What if the item I want is SOLD OUT?

  • Please contact us at detourclothingbrand@gmail.com if an item you want is currently sold out. We will let you know if and when we plan to restock the item.

     

    How do I know if my item will fit me?

    • Please refer to the size chart at the bottom of the home page for garment measurements

     

    How long will it take to receive my order?

    • You will receive your item(s) in 7-10 business days if you chose standard shipping (domestic only)
    • Express shipping is available for an additional fee

     

    What do the care symbols mean?

    • Machine wash warm
    •  Only non-chlorine bleach when needed
    • Tumble dry on low **we recommend hang drying to extend the life of your garment**
    •  Do not dry clean
    • Iron with medium heat **do not iron the decoration or the care label**

     

    What is your return policy?

    • Unfortunately we do not offer returns or refunds at this time. You can exchange your item(s) for a different item of equal or lesser value or you can choose to receive store credit.
    • Please review our full refund and exchange policy at the bottom of the checkout page prior to submitting your order.